While Gemini covers the transaction fees of your Bitcoin withdrawals, sometimes there is Bitcoin network congestion outside of our control that prevents the timely arrival of your transaction. Currently, the number of transactions waiting to be processed by the Bitcoin network (i.e mined into the Blockchain) is close to an all-time high. With that said, don't worry, congestion is usually transient.
Here are some resources for checking what's going on with the bitcoin blockchain and mempool:
- You can look up your transaction on the Blockcypher blockchain explorer at https://live.blockcypher.com/btc/ - this shows a confidence and miner preference metric, along with an explanation of what constitutes high/medium/low fees at present.
- There are several bitcoin fee models available online, you can check https://bitcoinfees.github.io/ if you like - it's showing exceptionally high fees at present to get mined in within 2 blocks with 90% confidence.
- Statoshi maintains various blockchain statistics such as https://statoshi.info/dashboard/db/transactions, https://statoshi.info/dashboard/db/fee-estimates, and https://statoshi.info/dashboard/db/memory-pool
We do our best to pay competitive miners fees so your withdrawal will get where it's going in a timely manner. Delays are usually transient.